Känsloanalysverktyg

Indata

Text To Analyze

Honestly love the new dark mode and the app feels way faster after the update. But it crashed twice when I tried to export a PDF, which was frustrating because I needed it for a meeting. Hope you fix that soon — otherwise it's a great app.

Analysis Depth

quick

Context

reviews

Utdata (utdrag)

Overall sentiment: Mixed-Positive (net +0.4). The reviewer expresses genuine enthusiasm for dark mode and improved speed, but a notable negative spike centers on PDF export crashes causing real-world frustration. Tone is constructive, not hostile — they still call it "a great app." Priority signal: the crash is the single actionable issue and risks souring an otherwise loyal user. Recommend acknowledging the bug and following up once fixed.

Indata

Text To Analyze

The onboarding was confusing and I almost gave up, but your support team was incredibly patient and walked me through everything. Pricing feels a bit high for a small shop like mine, though the time it saves is real. I'd recommend it to other owners with a caveat about the learning curve.

Analysis Depth

detailed

Context

surveys

Utdata (utdrag)

Detailed sentiment: Positive overall, with mixed sub-themes. Emotions: frustration (onboarding), gratitude (support), ambivalence (pricing), advocacy (recommendation). Aspect breakdown — Onboarding: negative ("confusing," near-churn risk). Support: strongly positive ("incredibly patient"). Pricing: negative-leaning but rationalized by ROI. Net Promoter signal: conditional promoter. Action: reduce onboarding friction to convert ambivalence into a clean recommendation.

Indata

Text To Analyze

Post A: 'New campaign is gorgeous, finally a brand that gets us!' Post B: 'Cool ad but it feels like every other startup out there.' Post C: 'Why does the checkout still require an account? Lost me there.' Post D: 'Bought immediately after seeing the launch video — so good.'

Analysis Depth

comparative

Context

social

Utdata (utdrag)

Comparative sentiment across 4 posts. Positive: A (+0.8, brand affinity) and D (+0.9, direct conversion). Neutral-Critical: B (-0.1, 'generic' positioning concern). Negative: C (-0.6, checkout friction blocking purchase). Pattern: creative resonates strongly, but two threats emerge — differentiation perception (B) and a checkout UX blocker (C) actively costing sales. Highest-ROI action: remove forced account creation; reinforce distinct positioning in follow-up creative.