How do I export my data (GDPR)?
/account/privacy/ → Export data. We zip everything (profile, runs, workflows, brand voice, billing) and email a secure download link within 24h.
Last updated: 2026-05-04
Your right to data portability (GDPR Art. 20)
Under GDPR you have the right to receive your personal data in a machine-readable format. We support this with one-click export.
Steps
- Sign in.
- Visit /account/privacy/.
- Click Export my data.
- Confirm via email (security check).
- Within 24 hours (usually <1 hour) you receive an email with a secure download link valid 7 days.
- Download the ZIP. It contains:
profile.json— name, email, preferencesruns.json— all your tool runs (inputs + outputs)workflows.json— saved workflow definitionsbrand_voice.json— trained brand voice profilesbilling.json— invoice history (PDFs included in/invoices/subfolder)webhooks.json— webhook configurationsapi_keys.json— key metadata (hashes only — actual keys never stored)data_request.json— manifest with request timestamp + ID
Format
UTF-8 JSON, one entity per file, RFC-3339 timestamps. Easy to parse with Python, Node, Excel, etc.
Automated DSAR (Data Subject Access Request)
This self-service export fulfills GDPR Art. 15 + 20 requests automatically. No need to email a privacy officer.
What's NOT in the export
- Aggregated analytics (anonymized — not personal data).
- Other users' data (e.g. if a teammate shared a workflow with you, the workflow is in your export but their profile isn't).
- AICT's internal logs / Sentry errors (covered by separate retention policy).
Frequency
No limit on requests. We don't charge a fee.
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