Founder lesson learned
Candid founder narrative for LinkedIn organic reach
See input + output preview
Input
- topic
- why we fired our biggest customer
- tone
- candid
Output (excerpt)
We fired our biggest customer last quarter. They were 22% of revenue. They paid on time. They renewed every year for 4 years. They were also the source of 60% of our support load, drove every feature request that didn't fit the rest of our roadmap, and quietly burned out two of our best engineers. The math eventually became un-ignorable: every dollar from this account cost us $1.40 to serve. So we sent the email…