مولد استبيان رضا العملاء

الإدخال

غرض الاستبيان

post-purchase feedback on the buying experience

اسم المنتج / الخدمة

Acme Delivery Service

طول الاستبيان

قصير (5 أسئلة)

أنواع الأسئلة

خليط من جميع الأنواع

توقيت الاستبيان

24 hours after delivery

الإخراج (مقتطف)

1. How satisfied were you with your recent Acme Delivery order? (1-5)
2. Did your order arrive on time? (Yes / No / Early)
3. How would you rate the condition of your items on arrival? (1-5)
4. How likely are you to order again? (1-5)
5. Anything we could do better? (open-ended)

Thank you! Your feedback shapes how we serve you next time.

الإدخال

غرض الاستبيان

churn prevention for at-risk subscribers

اسم المنتج / الخدمة

CloudSync Pro

طول الاستبيان

متوسط (10 أسئلة)

أنواع الأسئلة

مقاييس التقييم فقط

توقيت الاستبيان

for subscribers with low usage over the last 30 days

الإخراج (مقتطف)

1. How valuable is CloudSync Pro to your daily workflow? (1-5)
2. How easy is it to accomplish your core tasks? (1-5)
3. How well does it meet your expectations? (1-5)
4. How would you rate our support? (1-5)
5. How likely are you to renew? (1-5)
...
10. How likely are you to recommend CloudSync Pro? (0-10)

Responses flag accounts scoring under 3 for proactive outreach.

الإدخال

غرض الاستبيان

measure satisfaction after a support interaction

اسم المنتج / الخدمة

TechSupport Plus

طول الاستبيان

قصير (5 أسئلة)

أنواع الأسئلة

مقاييس التقييم فقط

توقيت الاستبيان

immediately after support ticket closure

الإخراج (مقتطف)

1. How satisfied are you with how we resolved your issue? (1-5)
2. Was your issue fully resolved? (1-5)
3. How knowledgeable was our support agent? (1-5)
4. How quickly did we respond? (1-5)
5. How likely are you to recommend our support? (0-10)

Thanks for helping us improve - your rating goes straight to the team that helped you.