Генератор опросов удовлетворенности клиентов

Ввод

Цель опроса

post-purchase feedback on the buying experience

Название продукта / услуги

Acme Delivery Service

Длина опроса

Короткий (5 вопросов)

Типы вопросов

Сочетание всех типов

Время проведения опроса

24 hours after delivery

Вывод (фрагмент)

1. How satisfied were you with your recent Acme Delivery order? (1-5)
2. Did your order arrive on time? (Yes / No / Early)
3. How would you rate the condition of your items on arrival? (1-5)
4. How likely are you to order again? (1-5)
5. Anything we could do better? (open-ended)

Thank you! Your feedback shapes how we serve you next time.

Ввод

Цель опроса

churn prevention for at-risk subscribers

Название продукта / услуги

CloudSync Pro

Длина опроса

Средний (10 вопросов)

Типы вопросов

Только шкалы оценок

Время проведения опроса

for subscribers with low usage over the last 30 days

Вывод (фрагмент)

1. How valuable is CloudSync Pro to your daily workflow? (1-5)
2. How easy is it to accomplish your core tasks? (1-5)
3. How well does it meet your expectations? (1-5)
4. How would you rate our support? (1-5)
5. How likely are you to renew? (1-5)
...
10. How likely are you to recommend CloudSync Pro? (0-10)

Responses flag accounts scoring under 3 for proactive outreach.

Ввод

Цель опроса

measure satisfaction after a support interaction

Название продукта / услуги

TechSupport Plus

Длина опроса

Короткий (5 вопросов)

Типы вопросов

Только шкалы оценок

Время проведения опроса

immediately after support ticket closure

Вывод (фрагмент)

1. How satisfied are you with how we resolved your issue? (1-5)
2. Was your issue fully resolved? (1-5)
3. How knowledgeable was our support agent? (1-5)
4. How quickly did we respond? (1-5)
5. How likely are you to recommend our support? (0-10)

Thanks for helping us improve - your rating goes straight to the team that helped you.