고객 만족도 조사 생성기

입력

Survey Purpose

post-purchase feedback on the buying experience

Product Service

Acme Delivery Service

Survey Length

short-5q

Question Types

mix

Timing

24 hours after delivery

출력 (발췌)

1. How satisfied were you with your recent Acme Delivery order? (1-5)
2. Did your order arrive on time? (Yes / No / Early)
3. How would you rate the condition of your items on arrival? (1-5)
4. How likely are you to order again? (1-5)
5. Anything we could do better? (open-ended)

Thank you! Your feedback shapes how we serve you next time.

입력

Survey Purpose

churn prevention for at-risk subscribers

Product Service

CloudSync Pro

Survey Length

medium-10q

Question Types

rating

Timing

for subscribers with low usage over the last 30 days

출력 (발췌)

1. How valuable is CloudSync Pro to your daily workflow? (1-5)
2. How easy is it to accomplish your core tasks? (1-5)
3. How well does it meet your expectations? (1-5)
4. How would you rate our support? (1-5)
5. How likely are you to renew? (1-5)
...
10. How likely are you to recommend CloudSync Pro? (0-10)

Responses flag accounts scoring under 3 for proactive outreach.

입력

Survey Purpose

measure satisfaction after a support interaction

Product Service

TechSupport Plus

Survey Length

short-5q

Question Types

rating

Timing

immediately after support ticket closure

출력 (발췌)

1. How satisfied are you with how we resolved your issue? (1-5)
2. Was your issue fully resolved? (1-5)
3. How knowledgeable was our support agent? (1-5)
4. How quickly did we respond? (1-5)
5. How likely are you to recommend our support? (0-10)

Thanks for helping us improve - your rating goes straight to the team that helped you.