고객 만족도 조사 생성기

입력

설문 목적

post-purchase feedback on the buying experience

제품 / 서비스 이름

Acme Delivery Service

설문 길이

짧은 (5 질문)

질문 유형

모든 유형의 혼합

설문 시점

24 hours after delivery

출력 (발췌)

1. How satisfied were you with your recent Acme Delivery order? (1-5)
2. Did your order arrive on time? (Yes / No / Early)
3. How would you rate the condition of your items on arrival? (1-5)
4. How likely are you to order again? (1-5)
5. Anything we could do better? (open-ended)

Thank you! Your feedback shapes how we serve you next time.

입력

설문 목적

churn prevention for at-risk subscribers

제품 / 서비스 이름

CloudSync Pro

설문 길이

중간 (10개 질문)

질문 유형

평가 척도만

설문 시점

for subscribers with low usage over the last 30 days

출력 (발췌)

1. How valuable is CloudSync Pro to your daily workflow? (1-5)
2. How easy is it to accomplish your core tasks? (1-5)
3. How well does it meet your expectations? (1-5)
4. How would you rate our support? (1-5)
5. How likely are you to renew? (1-5)
...
10. How likely are you to recommend CloudSync Pro? (0-10)

Responses flag accounts scoring under 3 for proactive outreach.

입력

설문 목적

measure satisfaction after a support interaction

제품 / 서비스 이름

TechSupport Plus

설문 길이

짧은 (5 질문)

질문 유형

평가 척도만

설문 시점

immediately after support ticket closure

출력 (발췌)

1. How satisfied are you with how we resolved your issue? (1-5)
2. Was your issue fully resolved? (1-5)
3. How knowledgeable was our support agent? (1-5)
4. How quickly did we respond? (1-5)
5. How likely are you to recommend our support? (0-10)

Thanks for helping us improve - your rating goes straight to the team that helped you.