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입력

Business Type

SaaS subscription

Refund Window

14 days from the start of a new billing cycle

Eligibility Criteria

First-time subscribers within the 14-day window. Account must not have exceeded fair-use API limits during the period.

Process Description

Email [email protected] with your account email and reason, or open a request from the in-app Billing page.

Exceptions

Renewal charges after the first cycle, custom enterprise contracts, and one-time setup fees are non-refundable.

출력 (발췌)

Refund Policy
We offer a 14-day money-back guarantee to first-time subscribers, beginning at the start of your billing cycle. To qualify, your account must be within the 14-day window and must not have exceeded fair-use API limits. To request a refund, email [email protected] with your account email and reason, or open a request from the in-app Billing page. Please note: renewal charges, custom enterprise contracts, and one-time setup fees are non-refundable.

입력

Business Type

online course platform

Refund Window

30 days

Eligibility Criteria

Refunds available within 30 days of purchase if you've completed less than 25% of the course.

Process Description

Submit a refund request through the self-service portal in your account dashboard.

Exceptions

Bundles purchased at a discount, downloadable resource packs, and live cohort seats are non-refundable once the cohort begins.

출력 (발췌)

Our Refund Promise
We want you to learn with confidence. If a course isn't the right fit, request a refund within 30 days of purchase, as long as you've completed less than 25% of the lessons. Just submit a request through the self-service portal in your account dashboard and we'll handle it promptly. Discounted bundles, downloadable resource packs, and live cohort seats (once the cohort begins) are non-refundable.

입력

Business Type

digital agency

Refund Window

7 days after project kickoff

Eligibility Criteria

Deposits are refundable within 7 days of kickoff if no deliverables have been produced or work has not yet begun.

Process Description

Email your project manager directly with your refund request and reason.

Exceptions

Work already delivered, hours already logged, and third-party costs (ads, stock, licenses) are non-refundable.

출력 (발췌)

Refund Policy
We stand behind our work. If you need to step back, deposits are refundable within 7 days of project kickoff, provided no deliverables have been produced and work hasn't begun. To request a refund, email your project manager directly with your reason. Please note that any work already delivered, hours already logged, and third-party costs such as ad spend, stock assets, and licenses are non-refundable.