المسوّقون
Diagnose voice drift across 5 customer emails
Audit existing copy for voice drift and pinpoint which team needs guardrails
عرض معاينة الإدخال والإخراج
الإدخال
- Samples
- 5 customer-facing emails (welcome, billing fail, NPS, win-back, sunset)
- Target Voice
- warm expert
الإخراج (مقتطف)
Voice scorecard (0-10 vs target): Welcome 8.5 (on-brand), Billing fail 4.1 (drifts to corporate-legal, breaks warmth), NPS 7.2, Win-back 3.8 (drifts to desperate-discount, breaks expert), Sunset 6.9. Two patterns: emails written by Finance drift cold; emails written by Lifecycle drift desperate. Fixes: replace 'Your payment failed' with 'Your card hiccuped'; replace 'We'd hate to see you go!' with 'You can leave anytime -- here's a one-click export of your data first'.
